Lisa at SOKO

Our brass and chrome plated brass is nickel free. However, we do not consider our items nickel free because the base metal can carry traces of nickel. The state of California recently updated the l...

Store your jewelry in a cloth bag away from natural sunlight and heat. Use a gentle metal polisher and a soft cloth to remove tarnish and restore luster. Our metals don't mix well with moisture so ...

We offer free standard shipping on orders within the U.S. over $125. We offer international shipping to 100+ countries. Countries we ship to can be found here. Methods and transit times: Order T...

We process and ship most orders from our fulfillment center in California. Orders shipping within the U.S. are typically processed within 1 business day (Monday-Friday), of making your purchase, ex...

Read any of the pages under the “Our Story” section. You can also sign up for our newsletter to receive 15% off your first purchase! https://shopsoko.com/pages/about    

Feel free to order an e-gift card here and it will email you the code as soon as you check out. Feel free to forward the email if it's a gift! https://shopsoko.com/pages/faqs

We do not accept returns of personalized or custom-made products, sale merchandise, or products that are specified as final sale in the description, unless they are faulty. Any exceptions to this p...

Returns are being delayed 2-4 weeks due to high volume and additional safety precautions taken by shipping carriers and at our return center. Refunds are issued once your return has been pro...

To cancel your order, contact us at support@shopsoko.com. In the event that your order has been processed and shipped, you will have to return the order once it arrives. You can find details regard...

If you are not fully satisfied with your purchase, you may return or exchange any item(s) that are still in the original package and unworn within 15 days of purchase. Please visit our Returns page...