Lisa at SOKO
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Recent activity by Lisa at SOKO-
Which forms of payment do you accept?
We accept online payment in a secure environment and take all major credit cards along with the following additional payment methods: PayPal, Apple Pay, Google Pay and QuadPay. https://shopsoko.co...
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How do I find the products I am looking for?
There are a number of ways to find the product you are looking for. You can use the Search box in the top left hand corner of shopsoko.com, or select a product category from the top navigation bar.
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Undelivered/misplaced package.
Sometimes tracking information can be incorrect and packages are marked as delivered when they are still en route. Please wait a few more days for the items to arrive. If the package has not arrive...
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I have multiple discount codes, can I use all of them?
Only one promo code can be used per transaction. If you are having troubles with your promo code you can reach out to our Customer Care team and they can help you by email at support@shopsoko.com
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I forgot to add a promo code.
Unfortunately, once an order is placed we cannot retroactively apply promotion codes to any orders.
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Do you offer promotional codes?
We offer promo codes to new customers or during special offers. Promo codes run during specific time periods. Please note that you can use only one promo code per order. Sale items are excluded fro...
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Why was my credit card declined?
This is a rare and unfortunate scenario and we apologize for that. However, your card may have been rejected due to a mismatch of the billing address entered that may not match the address your ban...
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Have you shipped my order?
Orders are processed within 1 business day before shipping. A shipping confirmation email is sent once your order has been shipped. This email is sent to the email address provided during checkout....
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Do you ship internationally?
Yes! We currently offer international shipping to 100+ countries, including Canada, Australia, New Zealand, Japan, France, the United Kingdom, and Brazil. Our International Shipping is $30. It incl...
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What are your earring posts made of?
Our earring posts are made of surgical steel or brass. Our brass posts are EU compliant which means they have little to no traces of nickel in them. The state of California recently updated the le...