Lisa at SOKO
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Recent activity by Lisa at SOKO-
How do I contact customer support?
Please contact our customer care team by email at support@shopsoko.com. Our team strives to answer emails within 24 hours Monday-Friday.
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How do I unsubscribe from the newsletter?
There is an Unsubscribe button at the bottom of every newsletter we send you. You are welcome to subscribe to the newsletter again at any time, we always have something new to share!
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Will I have to sign for my delivery?
Depending on the value of your order (above $150) our delivery company may request that you sign for your package. If you are unavailable you can always leave delivery instructions for your postal ...
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How will my order be packaged?
All SOKO products are carefully packaged for you in a jewelry bag and include a care card.
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Which forms of payment do you accept?
We accept online payment in a secure environment and take all major credit cards along with the following additional payment methods: PayPal, Apple Pay, Google Pay and QuadPay. https://shopsoko.co...
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How do I find the products I am looking for?
There are a number of ways to find the product you are looking for. You can use the Search box in the top left hand corner of shopsoko.com, or select a product category from the top navigation bar.
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Undelivered/misplaced package.
Sometimes tracking information can be incorrect and packages are marked as delivered when they are still en route. Please wait a few more days for the items to arrive. If the package has not arrive...
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I have multiple discount codes, can I use all of them?
Only one promo code can be used per transaction. If you are having troubles with your promo code you can reach out to our Customer Care team and they can help you by email at support@shopsoko.com
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I forgot to add a promo code.
Unfortunately, once an order is placed we cannot retroactively apply promotion codes to any orders.
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Do you offer promotional codes?
We offer promo codes to new customers or during special offers. Promo codes run during specific time periods. Please note that you can use only one promo code per order. Sale items are excluded fro...