Lisa at SOKO

This is a rare and unfortunate scenario and we apologize for that. However, your card may have been rejected due to a mismatch of the billing address entered that may not match the address your ban...

Orders are processed within 1 business day before shipping. A shipping confirmation email is sent once your order has been shipped. This email is sent to the email address provided during checkout....

Yes! We currently offer international shipping to 100+ countries, including Canada, Australia, New Zealand, Japan, France, the United Kingdom, and Brazil. Our International Shipping is $30. It incl...

Our earring posts are made of surgical steel or brass. Our brass posts are EU compliant which means they have little to no traces of nickel in them.  The state of California recently updated the le...

Our brass and chrome plated brass is nickel free. However, we do not consider our items nickel free because the base metal can carry traces of nickel. The state of California recently updated the l...

Store your jewelry in a cloth bag away from natural sunlight and heat. Use a gentle metal polisher and a soft cloth to remove tarnish and restore luster. Our metals don't mix well with moisture so ...

We offer free standard shipping on orders within the U.S. over $125. We offer international shipping to 100+ countries. Countries we ship to can be found here. Methods and transit times: Order T...

We process and ship most orders from our fulfillment center in California. Orders shipping within the U.S. are typically processed within 1 business day (Monday-Friday), of making your purchase, ex...

Read any of the pages under the “Our Story” section. You can also sign up for our newsletter to receive 15% off your first purchase! https://shopsoko.com/pages/about    

Feel free to order an e-gift card here and it will email you the code as soon as you check out. Feel free to forward the email if it's a gift! https://shopsoko.com/pages/faqs